The Manual - Help and Reference
Table of
contents
Overview
The ViziFrame Server
Booting and Configuring the
ViziFrame Server
Network Requirements
Connecting to Computer and
TV or Video Monitors
The ViziFrame Windows Client
The Toolbar
Creating Play lists
Entering images into the
Play List slide show
Publishing a Play List to a
remote ViziFrame Server
Printing a Play list for reference
ViziFrame Server Maintenance
Safe reboot and
shutdown of the ViziFrame Server
Refreshing the Server's
Internet Image cache
Operational Do's and Don'ts
Troubleshooting
Additional content on the CD ROM
Optional live content services
Overview
This is a description of the operation
of the ViziFrame Server and the ViziFrame Client. This description is
provided as a quick reference accompanying the ViziFrame Client application
documentation.
General use of the ViziFrame System
The ViziFrame System was designed with
four applications in mind:
1. A general purpose Digital
Signage solution combining live and static graphics running in a small PC
attached to large LCD/Plasma displays
2. A turn-key Local Weather Channel Display
for live web graphics provided by IntelliWeather
3. A simple Cable TV channel combining
live and static graphics into an NTSC or PAL composite video output
4. A digital picture frame
system that combines stored and live web imagery
The ViziFrame Server can be
connected to most SVGA phosphor or LCD monitors, flat panel LCD displays, flat
panel plasma displays, projection TV's, DLP TV's and any other device capable of
displaying computer video via a DB15 SVGA connector.
Additionally, if the
ViziFrame Hardware is equipped with it, you can output video TV's, cable
systems, projections TV's etc. You can output NTSC or PAL composite or S-Video
(Y/C component video) from the ViziFrame Server Appliance directly. Separate
scan converters to convert SVGA to NTSC video can also be used.
When the ViziFrame Server is
set to fetch images via FTP or HTTP protocol via the Internet or from a file
server on your LAN, it checks to see if a newer image exists on the server, and
downloads and displays it automatically when a new file is detected. Images that
have been downloaded are automatically stored in a local image cache in the
ViziFrame server to reduce bandwidth requirements.
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The ViziFrame Appliance/Server
This is a Linux based
appliance
which boots automatically displays images in a slide show. The ViziFrame Server
is updated by the client via standard FTP communications. The ViziFrame Server
typically is a pre-configured dedicated PC with embedded Linux OS booting from a
non-volatile Flash memory disk or card. This pre-configured appliance may take
different forms depending on the application, but usually comes as either a
desktop, wall mount, or 1U rack mount PC case.
|
|
|
Desktop, Wall. or Rear LCD Mount |
|
1U Rack Mount |
The images displayed in the
ViziFrame Server's slide show
are automatically obtained via the Internet (HTTP or FTP, selectable for each image) and the
slide show is controlled by two playlists: a Static Playlist and a Dynamic
Playlist.
Images listed in the Static Playlist are displayed whenever the
Dynamic Playlist changes and images listed on the Dynamic Playlist need to be
updated via the Internet. The Static Playlist is intended to be a brief list of
images as it is only displayed for a short period of time. When the machine has
examined the Dynamic Playlist and has collected the images listed there, it will
begin playing the list in a slide show. The Dynamic Playlist may contain any
number of images. The Dynamic Playlist may also contain references to Loop Sets.
Loop Sets are groups of images that will be displayed quickly in succession to
portray animation. This can be used to show a full screen animation flip chart,
or in the case of weather, a time lapse of several hours worth of weather
images.
The frame rate of the loop is not as fast as a movie, but
considerably faster than the standard slide show rate. The rate of display is
typically 2-4 frames per second, depending on the speed of the hardware used.
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Contents
Booting up
and Configuring the ViziFrame Server
When power is first applied
to the ViziFrame Server, it will boot like a normal PC, you'll see the PC Bios
screens followed by a LILO loader message and then a message showing the
ViziFrame Server being loaded. It will also indicate the version number of the
ViziFrame Server software.
Next you'll see the splash
screen and orange software loading progress bar as shown below. Your firmware
license registration name will also be displayed.
The orange software loading
progress bar may pause for a few seconds, or even up to a minute or more to
perform housekeeping and network access tasks. Please be patient while the
ViziFrame Server Appliance boots up.
The setup wizard screen after the splash
screen will ask you if you want to go into configuration.
It waits 10 seconds.
If you do nothing, the ViziFrame Appliance will continue booting and begin
playing its last slide show. If you aren't using a wireless network, you won't
see any Wireless Link Quality value displayed. The
reason for having the IP address and the wireless link quality displayed
here is so that you can "at a glance" determine if the wireless network
is running, and that your router did a DHCP address assignment, and that
your signal quality is acceptable.
If you press the "Yes" button
(or Enter key while its highlighted) then you'll be given
a summary screen like the one below:
By pressing continue, you will be able to
change the configuration values of the ViziFrame Server that correspond to
your specific network needs. Each phase of the configuration has some
descriptive text that appears on the screen to help you in the process. When
you have finished configuration, the ViziFrame Server will then restart its
slide show and begin fetching images via the Internet if they have been
specified for FTP or HTTP retrieval.
Date and Time
If you elect to set the date
and time, you will be prompted to select a time zone, then a date and time.
Use the TAB key to navigate
between the fields of these dialogs, and use the Arrow keys to change the
values.
The time is displayed in a
24-hour clock format for clarity.
Network Requirements
The ViziFrame System uses
standard Ethernet TCP/IP networking protocols to communicate between the
ViziFrame Client and the Server(s) multiple ViziFrame Servers can be on a single
network, each with a static or Dynamic IP address. Likewise, any number of
ViziFrame Servers can exist on the Internet in any location, each with a static
and public IP address. ViziFrame Servers can be placed on remote DSL connections
or other high bandwidth services to allow remote programming and automatic
update of slide show content. ViziFrame Servers can be configured for wired
CAT5/CAT6 network access (built in) or optional 802.11B Wireless (WiFi)
networking.
Requirements for a Local
Area Network - Wired CAT5 Ethernet setup
Network Router or Hub, 1 open
Cat5 port
Internet Access for HTTP and
FTP protocols to download imagery
Computer Hostname - typically
viziframe1, viziframe2, etc though can be any name
Fixed or DHCP assigned IP
address - such as 192.168.0.20 (note if DHCP is used, ViziFrame will have to be
rebooted once to have an address assigned by your router, it will then
appear in the ViziFrame Server configuration screen)
Gateway address - typically
192.168.0.1
Netmask - typically
255.255.255.0
Domain Name Server -
typically 192.168.0.1
Requirements for a public
IP on a Wide Area Network - Wired CAT5 Ethernet setup
Network Router or Hub, 1 open
Cat5 port
Static IP address with public
access to the Internet for HTTP and FTP protocols bi-directionally across any
routers or firewalls
Computer Hostname - typically
viziframe1, viziframe2, etc though can be any name. If you have a network
administrator, they can set up machine names to resolve to that could make it
easier to remember multiple ViziFrame Servers such as viziframe1.mydomain.com
or frontlobby.mydomain.com
Fixed/Assigned IP address -
for example 209.218.29.123
Gateway address - for example
209.218.29.1
Netmask - typically
255.255.255.0
Domain Name Server - could be
anything, but a well known public DNS is 4.2.2.2 which you can use
Requirements for a Local
Area Network - Wireless 802.11B or G
802.11B or G Wireless Network
Router - most consumer models are supported such as Netgear, Dlink, Linksys,
Hawking, and others
Wireless B/G Internal PCI
card interface for
ViziFrame - sold as an optional add-on or sold pre-configured
Computer Hostname - typically
viziframe1, viziframe2, etc though can be any name
Fixed or DHCP assigned IP
address - such as 192.168.0.20 (note if DHCP is used, ViziFrame Server will have
to be rebooted once to have an address assigned by your router)
Gateway address - typically
192.168.0.1
Netmask - typically
255.255.255.0
Domain Name Server -
typically 192.168.0.1
Wireless SSID - the name of
your 802.11B wireless network as assigned in your wireless router
WEP Key(s) - If you are using
Wireless Encryption Protocol, the numeric keys produced by your router - see its
manual
Note: If you are having trouble locating your ViziFrame on the wireless
network, many wireless routers offer a network summary screen where you can
see the ViziFrame unit and its MAC and IP addresses. The screen below is from
a WRT-54G wireless router status display:
Delay Between Slides
This sets the delay in
seconds between individual images in the play list. It can be set from 1-60
seconds
Nightly Reboot
and Nightly Reboot Time
This is useful if you have a
wireless network that may drop device connectivity on occasion or if your wired
DHCP server requires devices to reset in order to get renewed client leases.
When this reboot is performed, all network devices will be reset. The internal
image cache for network fetched imagery will also be refreshed.
If set to Yes, the Viziframe
machine will automatically reboot at the specified time every day (or night).
As with the Date and Time
above, use the TAB key to navigate the fields of the dialogs and use the
Arrow keys to change the
values.
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Contents
Connecting to Computer and
TV or Video
Monitors
The ViziFrame Server can be
connected to most SVGA phosphor or LCD monitors, flat panel LCD displays, flat
panel plasma displays, projection TV's, DLP TV's and any other device capable of
displaying computer video via a DB15 SVGA connector.
Additionally, if the
ViziFrame Hardware is equipped with it, you can output video TV's, cable
systems, projections TV's etc. You can output NTSC or PAL composite or S-Video
(Y/C component video) from the ViziFrame Server Appliance in one of two ways:
Simultaneously with SVGA
computer video on the DB15 connector
Stand alone composite or
S-Video with no computer video on the DB15 connector
These settings are in the
ViziFrame's BIOS and can be accessed at boot time by pressing the DEL key until
the BIOS Settings menu displays.
Choose "Advanced Chip Settings" and then choose
the type of display combination you wish. Additionally you can choose the
American TV standard (NTSC) or the European PAL TV standard.
Choices for monitor
configurations would be:
|
TV only
composite or
S-video output only |
|
CRT only
SVGA computer
video output on the DB15 connector only |
+
|
CRT+TV - both SVGA and
composite/S-Video |
NOTE: A cable connected to a TV set, TV monitor or other device MUST
be connected to the ViziFrame Server Hardware at bootup. The BIOS detects the
presence of a TV composite or S-Video device and then enables that output. If
you set these settings, and no TV output appears, be sure a composite or S-video
cable is connected, then reboot. It should then be detected and you should see
video in the TV.
Also, when using the CRT + TV
setting, you may have to adjust the SVGA computer monitor's settings to
compensate for a stretched or distorted picture. When producing NTSC or PAL
video output, there are constraints on the scan rates that can be used and
depending on the type of SVGA computer monitor you have connected, it may not be
able to automatically adjust for this change.
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Contents
The ViziFrame
Windows Client
The client application runs on
Microsoft Windows PCs. The application allows the user to create Static and
Dynamic Playlists and transmit them to any number of ViziFrame Servers via FTP.
The client application initially shows four panes in a single window, as shown
below.
The left pane is a tree view listing
the current drives in the local machine. If a favorites folder has been set in
your PC,
then this tree list will display the contents of that folder, otherwise it will
display the available drives.
Note that you can change the
size of the panes by dragging the borders if you wish.
The user may select a file from this
left hand tree list and add it to the play list as a local file. When you do
that, the image selected will appear as shown below:
The right pane is split into three
sub-panes.
The top sub-pane displays the
Play
List. The list is displayed in ascending order. That is, the top item in the
list is the first image that will be displayed in the slide show.
The list consists of seven columns of data.
-
The Image Name column contains the
file name of the image to be displayed.
-
The Image Path column displays where
the file is located on the server.
-
The Protocol column displays how the
file will be retrieved from the server.
-
The Server Name column displays the
server name.
-
The User Name column displays the
authenticated user name for the server.
-
The Password column displays a hidden
password.
-
The Loop Count column shows how many
images are in the loop set.
To add an item to the list, fill out
the fields in the bottom pane and press the Add/Update button (see below). The
item will be added to the list immediately below the current selection, or at
the bottom of the list if no item is currently selected.
To delete an item, highlight the item
and press the Delete Record button in the bottom pane. The user will be prompted
to confirm the deletion.
To move an item or change the order of
the items, select an item and press the Move Up or Move Down arrows in the
toolbar, or by right-click on the item and select Move Up or Move Down from the
context menu.
The middle Preview Pane displays a thumbnail
version of the currently selected image.
The user may display images by
selecting them in the tree control, or by highlighting an item in the play list.
In the latter case, the image is only displayed if it has previously been
retrieved from the server (see Fetch Image below). Some image data is also
displayed. That data includes the image type (BMP, JPG, GIF, or PNG), the image width
and height on screen, the pixel depth of the image, the size of the image file
on the hard drive, and the date and time that the file was last modified.
The bottom pane displays controls
where the user may enter image data, more on that below.
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The Toolbar
At the top of the ViziFrame Client
program a toolbar also contains buttons that change the display.
Pressing the Thumbnail button will
display a window that shows thumbnail images for all of the items in the list
that have been stored locally, either by direct path or by fetching the latest
version of the image from the server.
Pressing the Full Size View button
will display a full size view of the selected image.
Pressing the Playlist View button will
display a full-window version of the play list.
Pressing the Creator View button will
return the display to the normal paned windows.
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Creating Play lists
There are two types of play lists that
can be created.
Static Play List
The Static play list is displayed by
the ViziFrame Server when it is starting up or when the Dynamic play list
changes. It is currently set as a default set of images showing a monitor saying
"a new show is being loaded, please wait". This list is intended to be a short (usually 1 to 5 image) list that
gives the user some feedback during the Dynamic play list initialization and
communications. Images in the Static play list must be local images, not images
that must be fetched from a server. You can update the Static play list to be
any image or sequence of images you wish.
Dynamic Play List
The Dynamic play list is the normal
slide show that the server displays on a continuous basis. The Dynamic play list
may contain images that are stored locally as well as images that are fetched
periodically from a server via the specified URLs.
To create a new Play list,
choose File and then New to create a blank Play list.
To modify an existing Play
list choose File then Open to load it, then modify it per instructions below,
and then do a Save... or Save a Copy As... from the File menu.
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Entering images into the
Play list slide show
ViziFrame will accept the
following image format types: BMP, JPEG, PNG, and GIF. Images can be local, on a
mapped network drive, or on an Internet/Intranet web server using HTTP or FTP
protocols. Local images are static in the play list, meaning they only change
when you take some action, while images on an HTTP or FTP server will change
automatically whenever they are updated on the server.
Images are expected to be in
one of the common 4:3 resolutions used by PC's such as
320x240, 400x300, 640x480,
800x600, 1024x768, 1280x1024, and 1600x1200
The default
resolution of the ViziFrame Server is 1024x768 pixels
Images that aren't at the
resolution specified in the ViziFrame Server configuration will be automatically scaled to
fit. If the images are not 4:3 aspect ratio, then some distortion of the image
may be seen as a result of the "scale to fit" process. You'll immediately be
able to tell if this is the case by viewing the image in the Preview Pane of the
ViziFrame client.
The display resolution of the
ViziFrame Server can be set using the ViziFrame Configuration that is presented
at bootup.
The bottom File Location pane
(in green) displays controls
where the user may enter image data as a local path or URL
The Image URL or Local File Path field
is where the actual URL (or local file path) that the ViziFrame Server will use
to retrieve the file. This field will be filled in automatically as the user
enters data in the other fields, or the user may copy and paste a URL from a web
browser’s Address window. In that case, the program will fill in the other
related fields from data in the URL.
URLs must follow the RFC 1738
specification. Specifically, that means that the normally deprecated
username/password constructs are allowed in HTTP URLs.
The URLs that the ViziFrame client
uses take the form:
<protocol>://< username >:<password>@<servername>/<path>/<image_name>
--or—
<protocol>://<servername>/<path>/<image_name>
(if authentication is not required)
where
<protocol> is either http or ftp
Local path names take the form:
<drive>:\<path>\<image_name>
where <drive>
is a drive letter like C, D, E. etc.
Please note the use of forward slash
characters / in the URL, and backward slash
\ characters in local path names.
The user can also choose a
"public" image on an HTTP server that does not require a username and password,
simply leave those fields blank in this case. An easy way to put URL's into the
playlist is to open the images in your web browser, and then copy and paste the
URL into the ViziFrame Client.
The user may enter a comment that
consists of any characters, up to a maximum of 255. The comment is displayed in
the comment field and is saved in the play list but it is not listed in the item
list columns. The comment is included in the list that is transmitted to the
server.
The user adds an item to the
play list by
pressing the Add/Update record button. When the user has entered the pertinent
URL data by either filling out the individual fields or by copying and pasting a
URL from a web browser, the program will determine whether an item with the same
image name exists in the current play list. If an item with the same name
already exists, the user will be prompted to overwrite the existing record. If
no matching item exists, the item is added to the list, just below the current
selection in the play list.
Note that the ViziFrame
Client will intelligently parse any URL you paste into it, and automatically
fill the appropriate fields in the dialog.
When the user has entered a new URL,
he or she can verify it by pressing the Fetch Image button. This will also save
a local copy of the image in the \viziframe\images folder so that the next time
you work with play list, you'll have a preview of what the image looks like.
This preview image is also used to display all the thumbnails in the Thumbnail
view of the ViziFrame Client
Please note that the
computer must have an active Internet connection for this Fetch Image button to work. When
the user presses the Fetch Image button, the program will contact the image
server and retrieve a copy of the image that is specified in the URL. A progress
window will show the steps that the communication function is taking, and will
also display any errors that occur during the transfer. The image is stored
locally in \viziframe\images\ folder. In the case
where an image is part of a loop set, the base (first) image (see Naming Conventions
below) will be fetched.
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Publishing
a Play List to a remote ViziFrame Server
The user may transmit either and/or
both of these play list files to the server (along with any required local
content) at any time. To publish a Static play list, select the Publish Static
Playlist menu item from the File… menu. To publish a Dynamic play list, either
select the Publish Playlist menu item from the File… menu,
or press the Publish
button
on the Toolbar.
The program will display a
communications dialog where the user enters the server name (if you established
a DNS entry for the machine, such as viziframe1.mydomain.com) or IP
address of the ViziFrame Server, and a user name and password to access the
ViziFrame Server’s FTP service. The FTP service uses standard FTP on ports 20
and 21. If your firewall is set to block FTP transfers, it will need to be
opened for these ports.
The
default factory supplied ViziFrame Server username and password will
automatically fill in, all you need to do is supply the IP address.
If you have only one or more than one
ViziFrame Server on your network, you can do a "Add Server" after you have typed
in the connection and login details correctly for each server. You will then be
able to select the server from the drop down list later to enable quicker
publishing.
When a successful connection is made to the
ViziFrame Server, the program will
transmit the play list and any local content to the appropriate directories on
the ViziFrame Server. You will be able to see a message that says "All files
transmitted successfully".
Note: The ViziFrame Server may take up to 60 seconds to load the new show
after it has been received from the ViziFrame client. It depends on when the
new show was received in relation to the internal checking done by the ViziFrame
Server. On some occasions your show may update almost immediately, at other
times it may take longer. This is normal.
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Contents
Printing a playlist for reference
First press the
Playlist View icon so that you'll see a presentation like the one below:
Then open the File Menu and
choose your printing options and you'll see the standard Windows printer dialog
open up.
You'll then be able to choose
what printer to print the play list on.
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Contents
ViziFrame Server Maintenance
In normal use, the ViziFrame
Server is designed to operate 24/7 and trouble free. It has internal
housekeeping functions to keep it running smoothly. But on occasion, due to a
network or power interruption you may find a need to perform some restarts or to
force updates of content.
The ViziFrame Server is based
on Linux, and anyone whom has a working knowledge of Linux can do advanced work
on it. For example, you can log in via Telnet SSH remotely and run commands.
Please note that we are using a rarefied version of a full Linux distro, so some
commands and function may not be available.
But knowledge of Linux is NOT
required to use the product or to maintain it. We have commands in the ViziFrame
Client that allow basic maintenance functions without ever using a Linux command
line.
Basic Maintenance:
Cleaning: If you are running
the ViziFrame Server in a dusty environment, you may need to clean dust out of
the case and ventilation fans. Depending on the hardware, there may be one or
two fans in the case, or even none if a large heat-sink is used. Irregardless,
keeping the electronics clean will ensure a cooler environment and trouble free
operation. There is a thermal shutdown built into the motherboard to protect the
processor chip should airflow become blocked.
Power: Like with any
computer, AC power may get interrupted from time to time. The default setting we
place in the motherboard BIOS is to restart the ViziFrame once power is
restored, but you can change this is you like. Like any computer. the ViziFrame
is not 100% fault
tolerant of power interruptions, and an uninterruptible power supply is the best
solution. When powering off, a Safe Shutdown is preferred, see below.
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Safe Reboot and
Shutdown of the ViziFrame Server
IT IS VERY
IMPORTANT THAT YOU DO NOT SIMPLY UNPLUG OR POWER OFF THE VIZIFRAME SERVER - USE
THE OPTIONS BELOW TO POWER DOWN
FAILURE
TO DO SO COULD RESULT IN A CORRUPTED INTERNAL DISK
AN
UNINTERRUPTIBLE POWER SUPPLY IS RECOMMENDED FOR BEST OPERATION
Using the ViziFrame Client
Open the ViziFrame Client
File Menu as shown below:
Choose Restart Server or
Shutdown Server from the menu, then choose the server from the pulldown list as
shown below, or type in the IP address, username/password of the Server you
want.
Then press the Send Now
button
Shutdown from the
ViziFrame keyboard/mouse or Telnet/SSH remote console
While the slideshow is
running, press this key combination: CTRL-ALT-BACKSPACE
This will exit the slideshow
and give you the ViziFrame root command prompt.
You have two choices at this
point:
Reboot: simply press
the key combination CTRL-ALT-DELETE or type frame-restart and
press Enter
Power down: type
frame-shutdown at the command prompt and the ViziFrame Server will go
through a shutdown sequence then power off.
From Telnet/SSH:
After logging in type
frame-shutdown at the command prompt to shutdown or frame-restart to reboot
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Refreshing the Server's
Internet Image cache
If you have recently made a
change to the network, network settings, or the network has stopped running you
made need to send a Refresh command to the ViziFrame Server. To do this simply
repeat the steps shown above for the ViziFrame Client, choosing the Force
server refresh command.
This will direct the
ViziFrame server to clear all images that it fetches via the network and reload
them from their respective server URL locations. During this time, you'll see
the Static Playlist display, where it will give a series of images telling your
to "please standby", and then when the update is complete, it will play the
Dynamic Playlist complete with local images as well as refreshed images fetched
via the network.
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Operational Do's and Don'ts
The ViziFrame Server boots
and runs from Flash memory. It acts just like a hard drive for all practical
purposes, and while its not prone to mechanical shock or damage, it should be
treated like a hard drive so that accidental corruption doesn't occur.
DO make sure the ViziFrame
Server is not running in an over-temperature environment such as a closed space.
Don't mount it such that other electronics may be venting heat to it.
DO make sure the ViziFrame
Server fans are running (they are nearly silent, so you should listen closely)
and that case vents are free of dust clogs
DON'T unplug or power off or reset the
ViziFrame Server in the middle of its operations, like with any computer, it's possible it's
disk could
become corrupted. Whenever possible, use the remote Restart and Shutdown commands
from the ViziFrame Client, or from a direct keyboard initiate a shutdown using
CTRL-ALT-Backspace and then type "frame-shutdown" Treat the ViziFrame Server
just as you would any personal computer when doing startup/shutdown.
DON'T send commands or
scripts from the Client during ViziFrame bootup, or immediately after the
ViziFrame Server boots up. Wait a minute or two after the slide show starts
running to send any new scripts of commands to give time for all the startup
background processes and housekeeping to complete.
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Troubleshooting
The ViziFrame Server is
designed to run trouble free 24/7, but like any computer, problems can develop.
Here are some common problems and solutions that you may find useful.
Problem: The
ViziFrame Server is not accepting any new scripts from the client. The client
program cannot communicate with the ViziFrame Server
Solution: If you are
running the ViziFrame Server on your network using DHCP (Dynamic Host
Configuration Protocol) then the ViziFrame Server may have simply been assigned
a new IP address by your LAN router. To find out what the ViziFrame's new IP
address is, you'll need to get to its configuration screen. To do that you'll
need to shutdown and reboot. You'll need to connect a keyboard tot he ViziFrame
is one is not already connected.
While the ViziFrame slideshow
is running, press this key combination: CTRL-ALT-BACKSPACE
This will exit the slideshow and give you the ViziFrame root command prompt.
Then press the key combination CTRL-ALT-DELETE to reboot the ViziFrame Server
The screen after the splash
screen will ask you if you want to go into configuration. It waits 10 seconds.
If you do nothing, the ViziFrame Appliance will continue booting and begin
playing its last slide show. Note that you'll be given
a short summary screen from which you can read the IP address assigned to the
ViziFrame Server as shown below:
Quit this screen by answering
"No" and allow the ViziFrame server to continue booting. Once the slide show
is running, wait 30 seconds and then enter the new IP address into the ViziFrame
Client program and then run a test to see if the client can communicate with the
ViziFrame Server. Sending a refresh or restart command will do this nicely, and
you'll be able to see in the Comm Status if the communications was successful.
Problem: I
can communicate and send new scripts, but the ViziFrame Server is not running
any new scripts that I've sent.
Solution: The ViziFrame
Server may be in a confused operational state. Try sending a "Force server
refresh..." command to see if that clears the problem and begins running the new
script. If it does not, try sending the "Restart server..." command to see if
that clears the problem.
Problem: I
had a script running just fine, but now some elements of it are not displaying
Solution: If the missing
elements are being fetched from an Internet or Intranet server, that server or
network path may be down. Try testing the URL's in the ViziFrame client using
the "fetch image" feature to see if they update. If not, then that indicates the
problem is network or network server related. If the elements that are missing
are local images, its possible they may have been cleared from the ViziFrame's
RAM disk for some reason. Try sending the "Force server refresh..." command or
if that does not restore it, try sending the main script again.
Problem: I
setup the ViziFrame Server on my wired Ethernet network and it runs great, when
I switched to my WiFi wireless network it stopped working and I cannot
communicate with it.
Solutions: Running a
wireless network has more pitfalls than a wired network, and many more
details that must be exactly right. Below is a list of things to check:
-
Make sure the ViziFrame
Server Wireless settings are correct. A good way to do this is to compare
settings with a laptop or other wireless enabled PC on your wireless network.
If you have a working wireless connection elsewhere, you should be able to
copy those settings to the ViziFrame. Most common problem is a misspelling or
a wrong IP number.
-
Make sure your wireless
router supports 802.11B wireless protocol. The USB wireless dongle for the
ViziFrame Server uses 802.11 B only. If your wireless router is set for
802.11G then you may need to set it to support BOTH wireless B&G protocols.
-
Be certain that your router
is not blocking FTP or HTTP requests.
-
If you can't communicate from
your wired network to your wireless network, then you won't be able to run the
ViziFrame Client on a wired portion of your network and communicate with the
ViziFrame on the wireless portion. Check to see that wired to wireless
bridging is enabled, and if your router does not have that feature, then the
only way you'll be able to communicate with the ViziFrame Server is from a PC
connected to the same wireless network.
-
If you want remote access to
the ViziFrame Server from outside your network, such as from home, you'll need
to be sure its assigned a public and static IP address, or a static NAT
translated address in your router if it lives behind a firewall.
NOTE:
ViziFrame tech support cannot help you configure your network, that
responsibility lies with you or with network administrators in your company.
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Additional content on the CD ROM
The ViziFrame CD ROM
contains a variety of background images suitable for use with digital signage
applications. These are royalty free images that can be used in conjunction
with a Paint Program such as Paint Shop Pro or Adobe PhotoShop to add
text or images to to promote your product, service, or brand.
You can find these images
in the \backgrounds folder. They are at various resolutions and in GIF, JPEG,
and PNG image formats.
Also included are some
television test patterns suitable for helping you get your TV or LCD monitor
setup for best viewing.
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Optional Live Content Services
As a ViziFrame owner, you
are eligible for subscribing to low cost weather services that can give your
digital signage channel added local impact with local weather radar, local
forecasts, local current weather, regional, national and world-wide weather
imagery. And in the future news and sports content too. Each content package
can be customized for your location with your brand or logo.
Pricing plans start at
about $3 a day for a complete turnkey weather channel for your digital signage
application
Interested? Contact Anthony
Watts at IntelliWeather at
530-899-8434 or via email at
awatts@it-techworks.com
Some examples are below,
more examples are available online at
www.intelliweather.com
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